Chính sách bảo mật ENG – CÔNG TY TNHH NHỰA VÀ KHUÔN ĐÔNG DƯƠNG

Last Updated: [29/05/2025]

Dong Duong Plastics & Molds Co., Ltd. is committed to protecting the privacy and personal information of our customers, partners, and users accessing our website at [dongduong.vn…]. This policy explains how we collect, use, store, and protect personal data, as well as outlines users’ rights.

1. Purpose and Scope of Data Collection

We collect personal information via contact forms, quotation requests, or other online transactions. The data collected may include:

Full name, phone number, email address
Company name, workplace address
User’s message, notes, or request
Website access data such as IP address, browser type, cookies (if applicable)

Purposes of use include:

Communication, consultation, quotation, and contract delivery
Customer needs analysis to improve our services
Product and service recommendations based on customer requests
Fulfilling legal obligations upon request from competent authorities

2. Scope of Information Use

We use personal information internally and only in transactions directly related to the user. Information will not be sold, shared, or transferred to third parties, except in the following cases:

Upon request by government authorities.
With the explicit consent of the data subject.

When using intermediary services (e.g., email marketing or hosting), we ensure third parties comply with strict privacy standards.

3. Retention Period of Information

We store personal data only for the period necessary to fulfill the purposes outlined in this policy. Personal data will be deleted or deactivated when:
A valid data deletion request is received in writing or via official contact channels
There are signs or risks of data being misused, affecting the rights and legitimate interests of the user
We are committed to processing valid deletion requests within 72 business hours of receipt.

4. Information Security Measures

We apply comprehensive security measures, including:
Technical: Firewalls, SSL encryption, intrusion detection, anti-malware
Administrative: Internal access control, clear data processing procedures
Awareness: Staff training on information safety and data security
All access to personal data is logged and regularly monitored to prevent unauthorized use or misuse.

5.User Rights

Users have the right to:
Request to view, update, or delete personal data
Withdraw consent for marketing activities
File complaints if data is processed improperly
All requests will be processed within 72 business hours from the time of receiving a valid request via official company contact channels.

6. Cookies and Tracking Technologies

We may use cookies to:

Personalize the user experience.
Analyze website traffic and user behavior.

Users can configure their browsers to refuse cookies; however, this may affect their website experience.

7. Contact

For any questions or requests related to data privacy, please contact:
DONG DUONG PLASTICS & MOLDS CO., LTD.

8. Policy Updates

This policy may be updated from time to time to reflect legal changes or operational needs. Any updates will be announced on the website. Continued use of the website after policy updates signifies your acceptance of those changes.